Points to ponder

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This page is for points to ponder over in the licensed trade, please feel free to email us via the contact form for more points to ponder over.

 Though a lover of real ale and as landlord who has had entries in the Good Beer Guide I'm afraid I had some objection to CAMERA leaving their magazines in my pub for general readership the main objection being that on one of the pages they printed an advert for members.  The advert urged members that thought that I might have sold them a short measure report me to the trading standards.  There was no mention that they might take the issue up with me first.

A few years ago now I happened to visit Beer on the south coast of Devon, this was the first time that I had actually visited the village and been of age that I could frequent and drink in pubs.  Sadly the first hour was spent on hiring a boat and pulling fishing lines about; I say sadly because just by the shipway to the beach stands a pub and on passing by we noticed that Abbot Ale was on buy one get one free.

The kids had to be entertained and then we would have chance to take advantage of this great offer.  Duty done we entered the bar and my mate Del went to the bar to order in the round.  His and his wife's red wine, Dusty's stella and two soft drinks for the boys and my Abbot Ale with a small dash of lemonade, plus me free one.  The following events are true and shocking.

The Barmaid, stop the round at the point my two drinks were order and proceeded to fetch the Landlady.  It was then explained to us that they would be unable to supply my free Abbot Ale because "it is my ale that is on promotion and not my lemonade and therefore you cannot have your free pint"

As you can imagine this was like a red rag to a bull, the sold called free pint was now going to cost 60p no less, yes they wanted paying for the dash in the paid for pint as well.  After expressing our views the pints were paid for, or should I say the short pint and two dashes were paid for.

Next came Dusty's round and again the same problem only this time the Landlord was summoned, not by us I add, he again explained that the ale was on promotion and not the lemonade, so before the pints were poured I ordered and paid for a half pint of lemonade and the two pints were poured without any further problems.  My round came and use up the last of my lemonade on  those two pints and following us drinking our drinks we proceeded to leave.

It was at this point that I pointed out to the Landlord and Landlady that I indeed was a Landlord with my own pub and that never in my life had I met such a petty minded couple working in the hospitality trade.  I further pointed out that, as I was charged for dashes in the first couple of pints then the dashes should have been supplied in separate glasses because they had replaced my beer with the lemonade and thus supplied me with a short pint.  Their couldn't careless attitude persisted and I left we my friends.

I have returned to beer many times since and have never returned that pub nor will I in the future such pettiness is the ruin of the licensed trade.

Do you charge for your dashes put in to pints?